BuyLeatherOnline - Frequently Asked Questions

Question 1: What methods of payment we accept?

Answer: You can pay with one of the following ways

  • Bank Wire
  • Cash on Delivery (only for European Customer)
  • Credit Card
  • Paypal



Question 2: How do I know how big will be the skin i buy?

Answer: We have tried to overcome this problem by introducing the concept of "average size of the skin" thanks to which the customer while ordering, is able to know what will be the size that he will receive. As written in the description of each item, the price refers to an average size with a tolerance of 20%.



Question 3: Which are delivery times?

Answer: Times may vary depending on the destination, type or carrier, period of the year and form of payment. Generally goods arrive at destination within 3-10 days after confirmation of payment.



Question 4: Can I request samples? How much does it cost?

Answer: Yes.

To send the samples we need:

  • Your full shipping address
  • Telephone number for the courier
  • Reference numbers of the products you would like to receive as samples

 

Than you can choose:

 

  • Ordinary Delivery, slow (up to 2-3 weeks to get to you), not tracked, up to three samples, free of charge.
    N.B. Ordinary delivery, being an untracked service, can sometime get lost. If after several week you still have not received any sample from us, please ask again for them by email.

 

Question 5: Do you ship worldwide? How much is the cost of shipment?

Answer: yes, we ship worldwide.

Price of shipment depends on weight of goods so to know exactly you have to register to the website, compose your cart and insert your delivery address. Then the shipping costs will be automatically calculated by the system depending on your order.